Help

Welcome to Lincoln Institute of Land Policy Site Help. You'll find answers to questions about the site or about document downloads here. If you don't see your question answered, please feel free to contact us.

Contacting Us

Please feel free to contact us if you have a question or problem with our site.

Downloading Files

Files ending in PDF are Adobe Acrobat Portable Document Format files. Acrobat files can be read on your computer screen or printed using most Internet browsers or the Adobe Acrobat Reader available free from Adobe.

Registering at Lincolninst.edu

Using the Lincoln Institute of Land Policy website is free. In order to personalize your experience and to activate all sections of the site, we ask that you register with the site. Simply select the "Your Account" link at the top of any page and complete the brief registration form and you are ready to go.

Editing Your Account

To unsubscribe to mailings, change your e-mail address, or change the contact information of your existing account, select the "Your Account" button at the top of any page, enter your password, update your account and then save you new settings. During the registration process, we ask you to indicate your areas of interest. We will soon be able use this information to provide you with quick access to information of interest to you.

Logging Out

If you are using a public terminal, you will want to logout before you leave the terminal. To do this, click the "Logout" button at the top of any page. Once you have done this, your settings will be inaccessible to anyone using the same terminal after you. We recommend that you sign out only when you feel that you must. If we cannot identify you, it is more difficult for us to identify items that might be of interest to you.

To log back in to the system, click the "Login" button at the top of any page. You will be prompted to enter your user name and password. When you've done so, click the "Login" button. The next time you visit our site, you will once again be greeted by your name.

Privacy Policy

At the Lincoln Institute of Land Policy we are committed to respecting and protecting your privacy. We believe that our site should be a safe environment for anyone who visits and purchases. As a seller of information-related products, we are also committed to providing you the best possible online service and experience as well as the best products. We encourage you to review our Privacy Policy.

Ordering from the Lincoln Institute of Land Policy

We want to make sure that ordering at Lincolninst.edu is as easy as possible. If you are having trouble or have questions, the information below might also be of use to you.

Placing An Order

Placing an order with us is easy. There's no need to create an account first. You will have the opportunity to do that while placing your first order online. (We also accept orders by phone or fax.)

Seating for courses, conferences and seminars is often limited to provide a better classroom experience. If you're interested in a course for which seating is limited or closed, contact us and we'll let you know about our waiting lists and when other courses that may be of interest become available.

Finding Items

First you will need to browse or search for the items you would like to order. Keyword search boxes are located on nearly every page. You will also find links to browse lists and more detailed product-specific searches on some pages. When you find an item that interests you, click the title or name of the item to see its detailed information page. Here you will find more information about the item.

Adding Items to Your Order

If you want to order an item from LincolnInst.edu, click the "Register" or "Purchase" button on the item's product information page. (If you want to buy the product from another seller where possible, click the link in the product information page instead and follow the directions.) You can access the contents of your order at any time by clicking the shopping cart icon at the top of every page of our Web site.

Proceed to Checkout

Take a moment to review all of the items you've placed in your order. If you decide that you don't want to purchase a particular item, click the x icon to the left of the publication title. The item will be removed from your order. When you're ready to place an order for everything in the order, click the "Place This Order" button. You will be taken to the first page of the order form.

Order by Telephone

Method of Payment

We accept Visa, Mastercard and American Express. All orders must be prepaid. If you're paying with a credit card, enter the number without spaces or dashes. Please contact us if you would like to pay by check (payable in U.S. funds to Lincoln Institute of Land Policy) or institutional purchase order (available only for orders of $50 or more).

Credit Card Safety

We use the latest encryption technology to keep your information safe. We guarantee that each purchase you make is protected and safe. If fraudulent charges are ever made, you will not have to pay for them.

Order Status

Please contact us if you have any questions about your orders.

Publications Returns Policy

Within 30 days of delivery of a shipment, you may return any of the following items you purchased from Lincolninst.edu, for any reason, for a full refund (we'll also refund the shipping cost if the return is a result of our error):

  • Any book in its original condition.
  • Any unopened (still in its plastic wrap) CD, DVD, cassette tape, or VHS tape.

We cannot accept returns of opened items or items returned more than 30 days after delivery. Please contact us if you would like to return an item.

Courses, Conferences & Seminars Cancellation Policy

Please contact us if you will be unable to attend. Cancellations received in a timely manner may be refunded.

We reseve the right to cancel or reschedule any program. Registrants will be notified at the earliest possible date, and paid registration fees will be refunded in full.